Privacy Policy

Introduction

Welcome to https://gilbert-az-marriage-counseling.couplesresilience.com (referred to as “Gilbert Az Marriage Counseling,” “we,” or “our”). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This Privacy Policy explains how we handle the personal information of individuals who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://gilbert-az-marriage-counseling.couplesresilience.com.
Any mobile or desktop applications developed by us and made available to users.
Services offered through our platform, such as counseling sessions and online resources.
Products we provide, including digital content and subscription services.

Please note that this policy does not extend to external platforms, applications, or services linked to our website but operated independently, each with its own privacy policies. We encourage users to review these policies to understand how their data is handled.

Processing Activities

This Privacy Policy guides our interactions with users when:

You register an account and use our applications or services as an authorized user.
You visit our websites, including any interactive features and pages.
We communicate with you via email, phone calls, texts (SMS), or other messaging platforms for marketing, transactional, or service-related purposes.

Personal Data Collection

We collect various forms of personal information to enhance your experience and improve our services:

Account Information: Details related to your user account creation, including usernames, passwords, and profile settings.
Payment Information: Data necessary for processing payments, such as credit card numbers, billing addresses, and payment history.
Financial Information: This may include banking details, tax identification numbers, or financial records, if you choose to share them for services requiring financial transactions.
Purchase Information: Records of products or services purchased from us, including order dates, quantities, and transaction amounts.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to facilitate communication and improve service delivery.
Location Data: Your geographic location data, which we may collect to provide location-based services or tailor content based on your region.
Feedback and Reviews: Any comments, suggestions, or reviews you choose to share with us, helping us improve our products and services.
Social Media Information: If you interact with us through social media platforms, we may collect data from these sources, such as your public profile information and posts.
Product Information: Details about the products you view or purchase, including preferences, usage patterns, and review feedback.

We gather this data through direct user input, tracking technologies, and third-party service providers.

Cookies

Our website uses cookies to enhance your browsing experience and for analytical purposes:

Strictly Necessary Cookies: These ensure the basic functionality of our website, such as enabling you to navigate through pages.
Preference Cookies: Used to remember your preferences and settings to personalize your experience.
Analytics Cookies: Enable us to analyze user behavior, track trends, and understand how visitors interact with our site, helping us improve its performance.

Users can manage non-essential cookies through our Cookie Manager, providing control over their browsing experience.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the retention period expires or when the purpose is accomplished, we securely delete or anonymize your information.

Security Measures

Gilbert Az Marriage Counseling has implemented robust security protocols to safeguard your personal data:

We use encryption methods to protect data during transmission and storage.
Our third-party service providers adhere to strict security standards to maintain the integrity of your information.
Regular security audits and updates are conducted to identify and mitigate potential risks.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under 18 years of age. If you believe we have collected such data by mistake, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: Request access to the personal information we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
Restriction: Limit our processing of your data under specific conditions.
Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for direct marketing or other purposes.
Non-Discrimination: Be free from discriminatory practices based on your exercise of rights related to your personal data.
Appeals/Complaints: File a complaint with the relevant supervisory authority if you believe your privacy rights have been infringed upon.

To exercise these rights, please reach out to our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately after posting on our website, and we encourage users to review it periodically for the latest information.

Contact Information

If you have questions, concerns, or requests regarding your privacy, please contact us:

Email: [email protected]
Postal Address: [Provide mailing address]

We appreciate your trust in Gilbert Az Marriage Counseling, and we are committed to protecting your privacy throughout your interaction with our services.